The Madison Dog Resort & Spa

Dog contracted mange after grooming, required $315 vet treatment with 8 pills daily and medicated baths

“I believe my dog got mange from this place... I took him to the vet $315 later and now he's on 8 pills a day for 2 weeks”

Dog bitten by another dog during daycare/boarding - two separate incidents

“when I picked my dog up he was limping and was informed another dog had bitten him... a shepherd puppy had bitten my dog”

Dog injured during daycare, owner not immediately notified

“she hurt her leg... I should have been called when she first got hurt instead of waiting until I came to pick her up”

Dogs appeared scared/abused after boarding, belongings returned dirty, possible feeding issues

“Picked the dogs up and they were scared like they were abused and shakened up. The Ugg dog bed we provided came back like it was dragged through dirt”

Neighbor noise complaints about barking, police called

“they bark from 7am to 7pm... I had to call the police for noise disturbance”

Dog injuries/bites during care(3 mentions)

“when I picked my dog up he was limping and was informed another dog had bitten him”

Lack of communication about injuries/incidents(2 mentions)

“I should have been called when she first got hurt instead of waiting until I came to pick her up”

Grooming quality concerns - rushed work, possible sanitation issues

“The girl who groomed him did it too fast... she should have taken her time to make sure she did a good job”