Brandon facilities
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The Paw Resort & Wellness Centre

58147 Gray Rd 113 West, Brandon, MB R7A 5Y3

4.9
229 Google reviews
Outdoor yardPool / water playSmall dog areaMedication adminGroomingTrainingClimate controlledOnline booking

Overview

The Paw Resort & Wellness Centre is a luxury pet care facility in Brandon, Manitoba offering boarding, daycare (Muttessori Enrichment Academy), grooming (The Paw Spaw), training, and a pet shuttle service. The 7,000 sq ft facility sits on 80 acres and features a pool/splash park, multiple play areas including a Zoom Room, and various suite options from Studio to Luxury. They have over 40 years of experience and won multiple community awards.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: exceeding state standard of 1:15

Required vaccinations: current vaccination required

Policies & Details

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

Extras

Multi-dog discount — Discounted rate for multiple pets boarding together in same room
Senior dog accommodations
Owner operated

What Reviews Say

229 reviews analyzed

The Paw Resort & Wellness Centre is a highly-regarded multi-service facility praised for its 'one-stop-shop' approach, combining boarding, daycare, grooming, and on-site veterinary expertise. Customers consistently highlight the peace of mind provided by Dr. Frank Nichols' medical presence and the high quality of the 'Fear Free' certified grooming staff. While a few isolated reviews mention concerns regarding staff ratios or hygiene, the overwhelming majority of feedback describes a clean, loving environment where pets are treated like family.

Staff
4.9
Cleanliness
4.9
Safety
4.9
Dog happiness
4.8
Facility
4.8
Communication
4.7
Drop-off / pickup
4.7
Value
4.5

People love

On-site Veterinary Care(12)Grooming Quality(45)Special Needs/Medical Care(8)

Staff shoutouts

Frank(18 mentions)Joanne(15 mentions)Darby(4 mentions)Ashley(4 mentions)Tara(3 mentions)

Worth noting

Allegations of staff shortages affecting outdoor time

“someone that used to work at PAW and they told me the dogs rarely were taken outside because of a shortage of staff.”

Hygiene concern upon pickup

“received my dog back with feces all around her bum... and not bath or nail trim as it was included.”

Booking Availability(4 mentions)

“They do book up quickly though, so you need to be sure to book well in advance.”

Tipping Interface

“The only thing I will complain about now is their tipping procedure. It starts at 15% and to me that is high.”

Owner replies to 98% of reviewswarm tone42 repeat customers

Top Rated

4.9 stars from 229+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 229 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities8 of 14
Reviews229
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Dog-to-staff ratio

exceeding state standard of 1:15

Pricing

Boarding

$40–$73/night

Daycare

$40–$55/day

Contact

Visit Website+1 204-729-9943Get directions to 58147 Gray Rd 113 West, Brandon, MB R7A 5Y3

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