The Pet Patrol Dog Hotel

Physical injuries reported upon pickup (wounds/sores)

“I came back from a two week vacation to find my GR with a wound on her nose as if she had been in a cage way to long.”

Dogs returned smelling strongly of urine

“I was just very upset how my dog smells like urine really bad.”

Pricing disputes and unexpected fees(4 mentions)

“They tell you one price and they tell you another one when you pick up your dog.”

Strict/Inflexible policies regarding pickup times and evaluations(3 mentions)

“I received a text at 11am and they told me that I had until 12pm to pick him up otherwise they were closed from 12pm to 1pm.”

Difficulty securing reservations/Availability(3 mentions)

“Haven't been able to get a daycare reservation for many months now.”