The Pet Spot

Severe injury/Medical distress after single day stay

“When I picked her up, she could barely stand and walk and was in obvious distress. We later had to rush her to the ER and check if anything wrong with her spine/thigh.”

Medication administration failure

“When I picked her up they returned the bottle of meds with 4 days of doses remaining. They screwed up the one most important thing I needed them to do.”

Injury during evaluation/Lack of transparency

“I clearly saw Toto with blood on his wound... I felt lied to because my dog was clearly bleeding when I came to pick him up.”

Management transition issues(4 mentions)

“Once it was sold to the Pet Spot, things changed... developed mildly aggressive, jealous behavior... no one ever seemed to know [how she did].”

Noise/Barking levels(3 mentions)

“This place is also very loud with a lot of dogs barking all the time. Dogs would never take a good rest here.”

Feeding instruction errors(2 mentions)

“3 cans of wet food per day when I had written very detailed instructions... Now he won’t eat the wet food anymore.”