Scarborough facilities
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The Pooches Playhouse Inc.

1550 Birchmount Rd Unit 130, Scarborough, ON M1P 2H1

4.9
213 Google reviews
Cage-freeStaff overnightOutdoor yardMedication adminGroomingOvernight potty breaksOnline booking

Overview

The Pooches Playhouse is an award-winning dog daycare and boarding facility in Scarborough, Ontario offering 24-hour care with 2,500 sqft of indoor and outdoor space. They provide personalized services including daycare, boarding, and grooming, with pricing starting at $40 for half-day daycare and $70/night for boarding, plus package deals and multi-dog discounts.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Cancellation & Deposits

Holiday surcharge — Additional fee for holiday weekends

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — Additional dogs $15/day for daycare, $43/night for boarding

What Reviews Say

203 reviews analyzed

The Pooches Playhouse is exceptionally well-regarded for its high-touch communication, specifically the frequent photo and video updates that provide peace of mind to owners. Customers consistently praise the 24/7 on-site supervision and the convenient pick-up/drop-off shuttle service. While the facility maintains a near-perfect rating, the owner is notably firm in enforcing safety policies regarding neutering and zero-tolerance for staff harassment.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Communication
5.0
Drop-off / pickup
5.0
Facility
4.8
Value
4.7
Safety
4.5

People love

Photo/Video Updates(45)Pick-up/Drop-off Service(22)24/7 Supervision(12)Crate-Free Boarding(8)

Staff shoutouts

Sara(42 mentions)Lourdes(24 mentions)Olivia(3 mentions)Ashley(3 mentions)David(2 mentions)

Worth noting

Allegation of staff verbal mistreatment

“I heard a young lady outside telling all the dogs to shut up shut up repeatedly.”

Strict Neutering Policy

“Very frustrating experience trying to make a booking... in the end their services were not available.”

Health/Illness (Kennel Cough)

“be aware that this type of dog boarding facility... makes them susceptible to developing kennel cough.”

Billing/Communication Dispute

“My credit card got constantly double charged... the owner said she does not tolerate discrimination.”

Owner replies to 92% of reviewsAvg response: 2dwarm tone38 repeat customers

Top Rated

4.9 stars from 213+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 213 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities7 of 14
Reviews213
Repeat customersNumber of reviews that mention returning or being a regular customer.38

Pricing

Boarding

$70/night

Daycare

$40–$50/day

Contact

Visit Website+1 416-939-0175Get directions to 1550 Birchmount Rd Unit 130, Scarborough, ON M1P 2H1

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