The Yuppie Puppy

Dog died of heat stroke at facility

“My dog died here today of heat stroke. Arrived at 9am by 12:38 he was dead!”

Dogs contracting kennel cough and serious illnesses at facility

“he was coughing really bad I was told all the dogs there was sick and the cages were being cleaned and disinfected”

Dogs returning with cuts, razor burns, and bleeding injuries from grooming

“My dog came home with so many bruises and red marks all over his body”

Dogs not fed while boarding

“They didn’t feed her. She ate FOUR bowls of food when we got home”

Flea infestations

“she had fleas all over this place is disgusting and should be shut down”

Dogs returned traumatized with behavioral changes

“My dogs were TRAUMATIZED after coming here. You can hear dogs screaming from the parking lot”

Grooming cuts too short/shaved against instructions(35 mentions)

“They shaved my dogs down completely when I told them not to”

Cuts and injuries during grooming(28 mentions)

“My dog came back with 4 razor burns. I asked them about it and they said everyone gets burns”

Long wait times (all day)(18 mentions)

“Dropped you baby off at 11am and got her back 6pm…no explanation”

Dogs not bathed but charged for bath(12 mentions)

“They didn't give her a bath but did pluck her ears, I guess I'll take that”

Poor communication/not calling when ready(15 mentions)

“They never called me to inform me that he was ready”