Torrance Dog Spa & Grooming

Poor facility conditions - small, dark shop with no windows, warm/stuffy, poor air circulation

“the small, dark shop; when my baby girl got so scared she was trembling... the place has no windows or sunlight, it is totally warm and stuffy, there poor air circulation, and barking dogs begging to be let out”

Potential tool sanitation issues leading to ear infection

“caused my pup to get an ear infection; no apology and came up with some excuse... sometimes if groomers don't sanitize their tools well, it will cause an infection”

Groomer ignored owner instructions about not shaving dog

“I was very specific with the owner about not shaving my dog. She asked me at least three times and each time I told her I do not want him shaved... my dog was shaved and shave raw in his private area”

Grooming quality inconsistency(2 mentions)

“chopped off all of my beautiful Maltipoo's lovely mane, and gave her an uneven choppy buzz cut instead of a light trim”

Price concerns(2 mentions)

“A little bit pricey but the service is perfect!”