Turquoise Animal Hospital

Animal death during/after surgery - mouse died following tumor removal surgery with alleged incorrect pre-op instructions

“Pumpkin died, in pain, scared, and confused, mere hours after I took her home. When I called Turqoise to discuss what happened, I discovered that I was given INCORRECT pre-surgery information”

Alleged injury to cat during exam

“They injured my sweet lap cat during the exam and my other cat is now growling and hissing and not behaving normally at all”

Unnecessary surgery performed - foxtail surgery found nothing

“The vet kept changing his diagnosis and pushed a foxtail surgery, which found nothing. My dog is now spending two weeks in a cone, on heavy medication, recovering from an unnecessary procedure”

Guinea pig died - allegations of negligence with exotic pet

“Long story short my sweet little pig suffered, and died thanks to the money hungry, negligent exotic veterinarian”

Dog left in distress for extended period during x-ray visit

“She was barking and crying in the back room for an hour before they tried to do the xray”

Front desk staff attitude and communication(6 mentions)

“I have noticed consistent issues with the attitude and demeanor of the front desk staff. On multiple occasions, I have felt as though the staff were treating me as if they were doing me a favor”

Price concerns / feeling overcharged(5 mentions)

“It seemed like they just wanted to run every test to take our money... I paid quite a bit of money for what each vet proposed in those appointments and truly got nothing”

Difficulty getting appointments / being turned away(3 mentions)

“Last two times I've need to bring my dog in they were too full to see her. Dr Reed is great but she probably will never get the message we called when our dog was bleeding out of her nose BECAUSE front desk doesn't care”

Inconsistent medical advice between visits(2 mentions)

“I have received completely contradicting opinions and suggestions on what medication to take, tests to do, etc from 2 vet visits within just 3 days of each other”