UltiMutts
4601 Alma Rd, McKinney, TX 75070
Overview
UltiMutts McKinney is a dog boarding and daycare facility in McKinney, Texas offering luxury private suite boarding, structured daycare with large and small dog play areas, and grooming services. The 14,000 sq ft facility features climate-controlled rooms, seasonal wading pools, and requires all dogs over 6 months to be spayed/neutered with current vaccinations including Rabies, DHLPP, Bordetella every 6 months, and Canine Flu annually.
Amenities & Policies
Required vaccinations: Rabies, DHLPP, Bordetella (every 6 months), Canine Flu (annually)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
175 reviews analyzedUltiMutts is highly regarded for its transparent environment, specifically its live webcams and spacious outdoor area featuring a dog pool. Customers frequently praise the staff—particularly the manager, Lynn—for going above and beyond during medical emergencies and travel delays. While the vast majority of feedback is glowing, a small number of serious one-star reviews alleging neglect or health issues suggest potential inconsistencies in care during peak or overbooked periods.
People love
Staff shoutouts
Worth noting
Allegation of a dog death at the facility
“i just read that apparently a dog died here?! that’s so scary”
Dog returned ill and significantly underweight
“my puppy girl was lethargic, had lost weight to the point you could see her ribs and after a visit to the vet, my puppy girl was sick”
Physical injury/neglect (tight collar causing inability to eat/drink)
“someone in this facility kept her collar so tight that she cant even swallow anything and suffering alot”
Overcrowding/Staffing ratios(2 mentions)
“Play yards are way too overcrowded... place is ran by teenagers”
Grooming wait times/availability(2 mentions)
“Love their grooming, hate the waitlist, I don't know if they have the ability to hire a second groomer”
Top Rated
4.9 stars from 182+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 182 reviews.
At a Glance
Min puppy age
6 months
Pricing
Boarding
$47–$67/night
Daycare
$22–$30/day
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