Vail Doggie Day Spa and Lodging

Unsafe dog escaping into traffic

“A dog got loose from there and was in the middle of Highway 6. No one seemed alarmed except me!”

Dogs returned distressed or sick

“She can back to me smelling worse and in duress Had to take her to the vet that night because I thought she might of gotten poisoned she was shaking so much”

Owner/staff rudeness or yelling(7 mentions)

“Don’t even bother the owner is very rude rude.”

Facility dirty, smells strongly of urine(5 mentions)

“It was dirty inside. It’s smelt really bad like urine that hasn’t been cleaned up in a while.”

Facility is a garage/parking lot, not a real spa(3 mentions)

“We came in the late morning, and was surprised to see the facility was a garage and a parking lot.”

Denied facility tour or viewing(3 mentions)

“I asked to see the facility, she said I couldn’t (assuming due to Covid).”

Dogs returned wet, smelly, or poorly cared for(3 mentions)

“When I picked her up, she was SOAKING wet and smelled worse than when I dropped her off.”