Valley Boarding Kennel

Dog bitten at daycare by puppies - no owner response

“He had deep bloody bite marks on his neck... Kat apologized and stated he was bitten by 2 puppies. I asked them to have Tim call me. He never called.”

Grooming injury - dog severely scratched/scabbed

“My dog's skin was deeply scratched, scabbed and developed large infected areas after I picked her up. It cost me over $350 at the vet.”

Puppy ingested wood chips, hospitalized - $1500 vet bills

“My puppy would vomit wood chips every night... She had to be hospitalized. Her GI track was inflamed from the wood chips.”

Allergy instructions ignored - dog got sick

“We provided them with the only food our dog could safely eat... when we picked up our dog she was sick and vomiting blood.”

Dog contracted kennel cough multiple times

“My dogs came home with kennel cough... I am very disappointed... We paid a lot of money and trusted them to take care of our dogs.”

Facility cleanliness issues

“The cages looked all worn out, no blankets on the floor where there were dogs, the place smelled very badly.”

Poor communication/lack of updates(4 mentions)

“I got one update on how he was doing and it was only because I initiated the conversation.”

Dog getting sick at facility(5 mentions)

“Dog came home with diarrhea... not sure anymore.”

Staff responsiveness issues(3 mentions)

“She promised a call back and never did.”