Vivi Pet Care

Injury during grooming - puppy's lip cut during facial trim

“There was an unfortunate incident where my puppy's lip was accidentally cut, causing some bleeding.”

Tail injury requiring amputation - Fendi's tail cut to bone

“During the grooming process, her tail was cut to the bone.”

Eye injury - dog came home with eye completely closed

“He came out with one eye completely closed.”

Alleged animal abuse at daycare (videos surfacing)

“Videos have been surfacing of animal abuse during their daycare in this facility.”

Communication about service requirements and pricing(3 mentions)

“I was surprised when told that a full service package was required, despite my initial request for a simple introductory service.”

Unexpected charges/billing(2 mentions)

“When I called to ask how much the girl said it was like $85 plus tax when I got there it was $158. Apperently they added babysitting services...”

Inconsistent grooming quality(2 mentions)

“Grooming overall was sub par and i was disappointed with how my puppy's haircut was done.”