Wagging Tails Pet Resort

Injury during grooming (eye abrasion)

“Right after this grooming I had to take my dog to the ER. Her eye was so red and irritated. They did a test and found an abrasion.”

Alleged neglect/lack of outdoor breaks during boarding

“When we picked my dog up after his stay we were given his bed back soaking wet... likely means they did not let my dog outside for an unacceptable amount of time.”

Alleged injury to anal glands

“Took my baby to the vet only to find they had ruptured his anal gland requiring him to be put under and have surgery to repair.”

Shaving double-coated breeds(3 mentions)

“The groomer ended up shaving my dog's entire coat without my permission... He’s 9 years old and most likely won’t ever have the same coat again.”

Inconsistent grooming quality with new staff(5 mentions)

“The new groomer Tessa did none of what Isabelle did... His coat is so uneven. He looks ridiculous.”

Booking/Policy disputes with new ownership(4 mentions)

“They tell us there is in fact no pick up on the 31st and they will be charging us for an extra night even though they just randomly decided now to inform us.”