Wagsworth Manor Pet Resort
27 Spring Mill Dr, Malvern, PA 19355
Overview
Wagsworth Manor Pet Resort is a family-owned luxury pet resort in Malvern, PA operating since 2007 on 6 acres. They offer all-suite dog boarding, daycare, grooming, training, and an indoor saltwater pool. The climate-controlled 24,000 sq ft facility features K9Grass play areas, professional training programs, and has won multiple awards including Main Line Today Best of Main Line for 2025.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
700 reviews analyzedWagsworth Manor is widely regarded as a high-end 'luxury' resort with exceptional facilities, including a popular indoor pool and top-tier grooming services. While most customers report happy, exhausted dogs and praise specific staff members, there is significant friction regarding a complex, a la carte pricing structure and strict breed-specific policies for group play. Recent serious concerns include a major safety incident involving a gate failure and a handled kennel cough outbreak, though management is highly active in responding to feedback.
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Staff shoutouts
Worth noting
Severe dog attack due to faulty gate infrastructure
βMy dog... was viciously attacked... a dangerous isolation dog in a neighboring yard who broke through what the employee called a 'faulty gate'.β
Breed discrimination (Pit Bull/Staffordshire Terrier ban from group play)
βI was told in the middle of our tour that they do not allow any type of Pit Bull or Pit Mix into group play.β
Outbreak of Kennel Cough with alleged poor notification
βOur dogs came home very sick with kennel cough. When I picked them up, I wasn't told there was an outbreak... Wagsworth would be closing.β
Pricing and Hidden Fees(22 mentions)
βWay more expensive than advertised due to its requirement for certain expensive activities. Plus 'late check out' they donβt tell you about.β
Lack of Live Cameras(5 mentions)
βThe only thing I wish they had was cameras at least on the outside to view the dog while playing.β
Slow Check-in/Check-out(6 mentions)
βThe wait time checking in is always a bit chaotic and lengthy. Ditto the checkout time.β
Top Rated
4.6 stars from 700+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 700 reviews.
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