Freeport facilities
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Wagz Boutiques

47 Commerce Ln, Freeport, FL 32439

4.5
82 Google reviews
Cage-freeOutdoor yardPool / water playSmall dog areaMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Wagz Boutiques is a no-cage boarding and daycare facility in Freeport, FL, serving the Emerald Coast since 2008. Owned by Silver, a former licensed Vet Tech with 25+ years experience, they offer cage-free boarding with spacious rooms, indoor/outdoor play areas, pool access, and grooming services. Daycare is included with boarding at no extra fee, and dogs are separated by size and temperament for play.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordatella, INTESTINAL PARASITE EXAM (FECAL) EVERY 6 MONTHS

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Group play
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — $88 for 2 dogs, $125 for 3 dogs, $161 for 4 dogs (same family, same room)
Owner operated

What Reviews Say

82 reviews analyzed

Wagz Boutiques is highly regarded for its clean facility, high-quality grooming, and the staff's genuine affection for animals, with many customers appreciating the frequent Facebook photo updates. However, there is a notable pattern of pricing disputes and a few serious allegations regarding pet health (weight loss and paw injuries) that are met with highly defensive and confrontational responses from the owner. While most regulars are extremely satisfied, new customers should be diligent about confirming holiday policies and health protocols upfront.

Cleanliness
5.0
Facility
4.9
Staff
4.8
Dog happiness
4.7
Communication
4.5
Drop-off / pickup
4.0
Safety
3.5
Value
3.2

People love

Social Media Updates(6)Compassionate Service(4)High Quality Grooming(8)

Staff shoutouts

Silver(4 mentions)Mitch

Worth noting

Severe physical injury/neglect allegation

“my dogs paws were swollen, raw & bleeding & none of their staff told us or knew why... blood on floor!”

Significant weight loss during stay

“when we left our dogs here for 14 days, they came back emaciated... noticing a 16 lb change over 14 days.”

Pricing and Billing Disputes(5 mentions)

“Misleading pricing information... we were still charged for 4 days and the owner would not refund the extra day.”

Owner Defensiveness(4 mentions)

“I hate responding to these post because it is always one sided! ... People that post reviews like this, complain about everything.”

Owner replies to 92% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating
4.5/ 5
Review score
4.3/ 5
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$53/night

Daycare

$20–$28/day

Contact

Visit Website+1 850-835-1071Get directions to 47 Commerce Ln, Freeport, FL 32439

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