Westport Dog
855 Main Rd, Westport, MA 02790
Overview
Westport Dog is a family-owned dog boarding and grooming facility in Westport, MA that took over Ven Elger Pet Center in Fall 2020. They offer boarding at $55/night, grooming services starting at $35, and are state-certified for animal isolation. The owners live on-site providing around-the-clock care, and require proof of Rabies, Distemper, and Kennel Cough vaccinations for all boarding and grooming clients.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Kennel Cough
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
45 reviews analyzedWestport Dog receives overwhelmingly positive reviews (34 of 45 are 5-star) with customers praising the friendly staff, clean facility, and quality dog care. However, significant red flags exist including a report of dogs getting sick during boarding, visible marijuana plants in the parking area, and multiple complaints about unanswered phone calls and poor communication. The owner has not responded to any reviews, and two unanswered Q&A questions further highlight communication issues. The facility appears best suited for rescue organizations and experienced dog owners who can advocate for their pets.
People love
Staff shoutouts
Worth noting
Dogs became unwell/ill while boarding - potential cleanliness issue
“my dogs became unwell while under their care”
Marijuana plants visible in open area near parking lot (safety concern with children present)
“if you have kids theres like 4 Large marijuana plants out in the open as you pull in to park out front”
Unprofessional/hostile staff interaction with customer
“The response I got from Alex, who claimed to be an owner, 'wow you are literally driving me crazy'”
Phone calls never answered - no voicemail system
“no one from this Westport dog will answer a phone call”
Communication breakdown - failed to notify customers of schedule changes
“these people can not give us a curtesy call”
Phone not answered / poor communication(2 mentions)
“no one from this Westport dog will answer a phone call”
Dogs getting sick during boarding
“my dogs became unwell while under their care”
Unprofessional staff behavior
“wow you are literally driving me crazy”
Top Rated
4.6 stars from 45+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 45 reviews.
At a Glance
Pricing
Boarding
$55/night
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listingOther Facilities in Westport
Town House For Dogs & Cats
Westport, CT
Contact for pricing
View DetailsRideau Lakes Pet Resort
Westport, ON
Contact for pricing
View DetailsSpot On Veterinary Hospital - Westport
Westport, CT
From $61/night
View Details