Winder Pawville - Boarding, Daycare, & Grooming

Dog escape/missing incidents under previous ownership (2022-2023)

“Our dog, Ryder, went missing June 21, 2022 from the boarding facility through a gap under the fence and is still missing.”

Poor communication about pet injuries

“Our dog injured himself but staff failed to tell us for 4 days then tried to miss lead us as to when it happened.”

Facility cleanliness issues under previous ownership

“It smelled like feces as soon as I walked in. I saw lots of feces in the boarding kennels.”

Grooming communication and reliability(3 mentions)

“We have taken our dog three times for grooming and had only one good experience. First poor experience was when he was boarded for six days and they failed to groom him at any point during those six days!”

Spay/neuter policy not communicated upfront

“When I talked to them on the phone before I went I wasn't told about this ridiculous requirement. If she isn't in heat, it shouldn't be a problem.”