Zoot Pet Hospital and Luxury Boarding
3981 W State Hwy 29, Georgetown, TX 78628
Overview
Zoot Pet Hospital and Luxury Boarding is a dog daycare and boarding facility located in Georgetown, TX. The facility appears to offer veterinary services, grooming, and boarding based on Google listings, but the website is currently returning a server error preventing access to detailed information.
Amenities & Policies
What Reviews Say
700 reviews analyzedZoot Pet Hospital is highly regarded for its state-of-the-art, clean facility and 'luxury' cage-free boarding suites that include private patios. While the majority of clients praise the compassionate veterinary care and attentive boarding staff, there are significant concerns regarding high pricing, aggressive upselling, and occasional administrative lapses in communication. Most notably, a few high-severity safety incidents during group play suggest that while the facility is excellent, supervision protocols for high-energy or aggressive breeds have faced critical failures.
People love
Staff shoutouts
Worth noting
Severe dog attack during boarding/daycare evaluation
“Moose had been attacked twice, back-to-back, by two XL Bully sisters... latched onto his neck long enough that staff had to physically pull her off.”
Failure to follow separation instructions leading to injury
“after specific instructions to not allow two of our four dogs to be together... they were put together in a play yard. They got in a fight again causing injury.”
Medical misdiagnosis (Parvo)
“The Doctor at zoot mis diagnosed my dog. Said that he did not have the symptoms of Parvo... Sure enough, came back positive [at another vet].”
High pricing and upcharging(18 mentions)
“They refused to give me a quote over the phone and stated I needed to take my dog in to receive that price. All signs of a company being money hungry!”
Long wait times for scheduled appointments(7 mentions)
“The waiting area was empty, yet we ended up spending almost an hour in that small exam room before seeing the vet.”
Difficulty reaching staff by phone(6 mentions)
“You will be put on hold every single time you call. They never answer, and immediately help you.”
Delayed lab results/communication(4 mentions)
“I got a full exam and blood work... over a month ago. I have yet to get the results.”
At a Glance
Pricing
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