Milton facilities
🐕

Abbey Lane Kennels

1093 Lower Base Line W, Milton, ON L9E 0H6

4.4
51 Google reviews
Staff overnightOutdoor yardMedication adminGroomingOvernight potty breaks

Overview

Abbey Lane Kennels is a veterinarian-owned and operated boarding and daycare facility in Milton, Ontario with over 30 years of experience. They offer overnight boarding for dogs and cats with indoor/outdoor runs, three daily outdoor access times, and 24/7 staff presence on property. Pricing ranges from $23-$39/night for cats and dogs based on size, with add-on packages for extra walks, playtime, and grooming services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DA2PP, Bordetella, Rabies, FVRCP

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Deposit non-refundable if less than 24 hours notice during peak times
Deposit required — 30% of total

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food or premium house food available

Requirements

Spay/neuter policy:Accepts unneutered non-aggressive males

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 20% discount for second dog in same pen
Senior dog accommodations
Owner operated

What Reviews Say

51 reviews analyzed

Abbey Lane Kennels is highly regarded by long-term clients who value the peace of mind provided by Dr. Janet's veterinary background and the facility's calm environment. While many dogs return home happy and healthy, there is a significant divide regarding the owner's communication style, which some prospective clients find abrasive or rude. Serious but isolated concerns were raised regarding physical handling and feeding protocols, though these contrast with the majority of five-star experiences.

Cleanliness
5.0
Value
4.8
Dog happiness
4.5
Drop-off / pickup
4.5
Facility
4.2
Staff
3.8
Safety
3.5
Communication
3.2

People love

Veterinary Expertise(6)Dog Happiness/Low Stress(8)Peace of Mind(5)

Staff shoutouts

Janet(7 mentions)

Worth noting

Physical injury during handling

“she mentioned that she forcefully dragged him into kennel that injured both shoulders and elbows.”

Feeding negligence/Weight loss

“they still put my small dog in with the large dog while she was eating resulting in her coming back almost 5kg lighter after only 2.5 days.”

Owner/Staff Rudeness(4 mentions)

“The owner is extremely rude for no apparent reason... The lady had such an attitude, and was so rude for me asking basic questions.”

Strict viewing/appointment policy(2 mentions)

“I asked if I could come check out the kennel and she said I need an appointment and the soonest I can come was in a weeks time… Which is a red flag.”

Owner replies to 2% of reviewsdefensive tone9 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.2/ 5
Amenities5 of 14
Reviews51
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$23–$39/night

Contact

Visit Website+1 905-693-0506Get directions to 1093 Lower Base Line W, Milton, ON L9E 0H6

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing

Other Facilities in Milton

🐕

The Dog's Inn

Milton, ON

4.9· 138 reviews
Outdoor yardMedication adminClimate controlled

Contact for pricing

View Details
🐕

Countryside Pet Estates

Milton, GA

4.7· 134 reviews
Reactive breeds OKMedication adminGrooming

From $45/night

View Details
🐕

Northside Dog Retreat

Milton, ON

4.9· 132 reviews
Cage-freeStaff overnightOutdoor yardGroomingClimate controlled+2 more

From $58/night

View Details