Alicia’s Pet Care

Reported neglect during boarding and resulting veterinary care

“the lack of care my pet received during boarding resulting in a vet visit”

Reported post-boarding illness affecting two dogs

“We have had several days of diarrhea from both of our dogs”

Repeated cancellations attributed to staffing problems

“I was cancelled on 6 times within a year due to staffing problems”

Major pricing dispute and alleged unexplained charge

“I was charged $591”

Alleged unfulfilled paid nail service and no follow-up

“She never returned my call. She kept my money!!”

Pricing, fees, and price transparency(4 mentions)

“the $50 non-refundable cancellation fee seems a bit steep”

Scheduling reliability and staffing(3 mentions)

“I was cancelled on 6 times within a year due to staffing problems”

Long waits and service delays(3 mentions)

“My pet was there from 8:30 AM to 1:15 PM before getting his hair trimmed.”

Communication and professionalism(3 mentions)

“Very unprofessional communication between employees and clients.”

Facility size and condition(2 mentions)

“the boarding house location is outdated and too small.”