Furry Friends Boarding and Daycare

Alleged bite incident with no video evidence, dog banned

“Broly was returned to me still noticeably wet... I was informed that Broly allegedly bit the groomer. However, you have stated you have no video footage of this incident.”

Dog showing signs of possible trauma/injury after boarding

“He seemed very depressed... he had low energy and looked very afraid... he kept licking himself excessively which seemed as if he was hit or a dog possibly bit him.”

Staff observed yelling at dogs

“I go by this place all the time... I always see the workers yelling at the dogs.”

Pricing transparency and unexpected charges(4 mentions)

“She called prior and asked how much it would be... the employee said $30, when my daughter picked up her puppy the price had risen to $65.”

Grooming results not as requested (over-shaving, wrong cuts)(4 mentions)

“They made our pet BALD which is not what we had asked for... they overcharged for the service.”

Poor communication about policies

“This grooming company never shared or posted their cancellation policy, never mentioned there could be consequences after multiple cancellations.”