West Hartford facilities
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All 4 Paws Pet Care

84 Custer St, West Hartford, CT 06110

4.9
87 Google reviews
Staff overnightOutdoor yardPool / water playGroomingOnline booking

Overview

All 4 Paws Pet Care is a 10,000 square foot multifunctional pet care facility in West Hartford, CT offering boarding (All 4 Paws Inn & Suites), daycare, grooming (Salon & Day Spa), and veterinary technician services. The facility is staffed by certified veterinary technicians 24/7 and includes indoor and outdoor play areas with pools in warmer months. Boarding rates start at $30/night for exotic pets and $55/night for standard canine suites, with daycare at $25-$35/day.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play

Extras

Multi-dog discount — $35 each additional guest (same household)
Owner operated

What Reviews Say

80 reviews analyzed

All 4 Paws Pet Care is overwhelmingly praised with 78 of 80 reviews giving 5 stars. The business excels at mobile pet services (nail trimming, grooming) with exceptional staff patience and kindness, especially with anxious, senior, or difficult pets. The convenience of at-home services is repeatedly highlighted as a game-changer. Two isolated complaints cite reliability/cancellation issues and understaffing, but owner responses are professional and apologetic. This is clearly a trusted, repeat-use business with a strong reputation in the West Hartford community.

Dog happiness
5.0
Staff
5.0
Communication
5.0
Drop-off / pickup
5.0
Cleanliness
4.5
Safety
4.5
Facility
4.5
Value
4.5

People love

Convenient mobile/home services(35)Staff patience with anxious/difficult pets(28)Kind and caring with cats(22)Professional and reliable(18)Great with senior pets(8)

Staff shoutouts

Pat(8 mentions)Jenna(8 mentions)Holly(5 mentions)Sacha(4 mentions)Allison(2 mentions)Sarah(2 mentions)JessicaTinaDesireeSashaKarissaCassieAndyHannahJenniferErica

Worth noting

Cancellation and reliability issues - appointment cancelled with 4 weeks notice

“If you want reliability in your pet care needs, do not use this provider. Very disappointing.”

Understaffing leading to incomplete service

“After coming to my house 3 times to attempt to clip my cats nails they did not have the right amount of staffing every time and I was not given another appointment.”

Reliability/cancellation concerns

“If you want reliability in your pet care needs, do not use this provider. Very disappointing.”

Understaffing

“After coming to my house 3 times to attempt to clip my cats nails they did not have the right amount of staffing every time”

Owner replies to 6% of reviewsprofessional tone22 repeat customers

Top Rated

4.9 stars from 87+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 87 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities5 of 14
Reviews87
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Boarding

$30–$110/night

Daycare

$25–$35/day

Contact

Visit Website+1 860-840-1880Get directions to 84 Custer St, West Hartford, CT 06110

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