Uberdog

Dog attacked/bit by other dogs during daycare

“My dog was attacked twice(had to go to the hospital the second time) in a week span”

Dogs returned injured or with unexplained cuts/incidents not disclosed to owners

“I have been noticing cuts after picking him up. The people of the counter make no mention of it.”

Dogs returned smelling of urine/feces, poor hygiene

“My dog came back to me smelling like dog pee and has a sore on her inner legs”

Dogs contracted parasites (giardia) at facility

“Both times Max came home with giardia”

Dogs left in kennels for extended periods (6-8 hours)

“Every time we pick her up she is in a kennel for about 6-8 hours”

Potential discrimination against certain dog breeds

“I think there is discrimination against our dog because she is a bulldog”

New corporate ownership (Destination Pet) causing management issues(3 mentions)

“What used to be a well managed, local owner-operated dog boarding and daycare business is now owned by Destination Pet, a Colorado-based company that has quickly turned Uberdog into a dirty, chaotic and poorly managed operation”

Overcrowding/too many dogs for staff to handle(3 mentions)

“They have entirely too many dogs they can't control. My dog was attacked twice”

Inability to view play areas (liability concerns)(2 mentions)

“Uberdog will not let you in to view the play area or boarding area due to 'liability reasons'”

Poor communication/unresponsive to owner inquiries(3 mentions)

“I called during business hours for days and could not reach anyone which was incredibly troubling”

Food not fed to boarded dogs(2 mentions)

“The week's worth of food I packed for my dog was returned to me with barely any of it gone”