Planet Bark
37 Darcy St, West Hartford, CT 06110
Overview
Planet Bark is a dog boarding and daycare facility in West Hartford, CT offering supervised play groups, overnight boarding in private climate-controlled suites, grooming services, and weekend daycare. They require new dogs to complete an interview/evaluation before booking and offer an online reservation system.
Amenities & Policies
Policies & Details
Care & Play
What Reviews Say
66 reviews analyzedPlanet Bark receives overwhelmingly positive reviews with 59 of 66 reviews being 5-star. The facility is praised for its clean environment, caring staff, and owner Jack's hands-on involvement. Dogs are described as loving the facility and returning home happy and exhausted. Two serious allegations of discrimination appear in 1-star reviews, though these are isolated and not corroborated. The main complaints are about one staff member's attitude and lack of weekend daycare. The owner responds to every review professionally and warmly, demonstrating high engagement with customers.
People love
Staff shoutouts
Worth noting
Racism/discrimination allegations against owner
“The owner seems quite racist and puts no effort into the dogs and interviews. Do not own a doggy day care if you can not accept ALL dogs, especially the friendliest ones.”
Dog placed on 'probation' after first day
“the lady at the front complained that one of our dogs "runs around too much and that can start a riot" and that the other one would play bark at other dogs so they were put on "probation."”
One difficult staff member at front desk
“There is one woman who is very difficult to deal with (she complains about each dog as it is leaving - at first we thought that perhaps she just disliked our dog, but she seems to complain about each dog). The others that work there are fabulous.”
No weekend daycare
“Wish there was weekend daycare.”
Top Rated
4.7 stars from 70+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 70 reviews.
At a Glance
Pricing
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