All American Pet Resorts Lakeshore

Reported kennel cough after a boarding stay

“Both dogs have kennel cough.”

Allegation of potential mistreatment based on observed manager-employee conduct

“don't bring your pets here, they'll be miss treated.”

Reported incident involving a dog and another large dog

“there was an incident between him and another large dog.”

Phone responsiveness complaint

“Stupid, they never answer the phone”

Camera access failure during boarding

“We couldn't get to the cameras to work”

Play-group policy conflict

“they have an "unbendable" policy about putting large dogs in camp with small dogs.”

Camera access and updates(2 mentions)

“We couldn't get to the cameras to work and during our time away we weren't able to see them or view any pictures.”

Restrictive play-group policies(2 mentions)

“they have an "unbendable" policy about putting large dogs in camp with small dogs.”

Illness after boarding(2 mentions)

“Both dogs have kennel cough.”

Price

“Dog boarding is pricey.”

Phone responsiveness

“Stupid, they never answer the phone”

Overnight environment

“they didn't turn the lights out so my baby was up weird hours.”