Prestige Dog Boarding & Training

Physical injury and neglect during boarding

“my dog was not walked, nor let out of the kennel run, the entire five days... his paw came back a bloody mess.”

Severe weight loss and physical marks during long-term stay

“He was also skin and bone... one of my dogs had a quarter size chunk of hair missing on his back.”

Communication gaps during boarding(4 mentions)

“A text in response to a phone call is not professional... no one had any idea about [the notes].”

Negative reinforcement/Tool usage concerns(3 mentions)

“this training is 100% negative reinforcement based. When I dared question the use of a prong collar... my trainer became hostile.”

Scheduling and No-shows(2 mentions)

“They did not show up, no call, no text... the man I talked to said there was a scheduling error.”