Lawrenceville facilities
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Animal Medical Center of Lawrenceville, A Thrive Pet Healthcare Partner

552 Buford Dr, Lawrenceville, GA 30046

4.7
280 Google reviews
Grooming

Overview

Animal Medical Center of Lawrenceville is a Thrive Pet Healthcare partner facility that operates primarily as a veterinary hospital offering primary, specialty, emergency, and urgent care services. They also provide boarding and grooming services as part of their pet care offerings, but the website contains minimal specific information about boarding amenities, pricing, or policies. As a veterinary hospital with on-site emergency care, they can handle pet health emergencies during boarding stays.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

280 reviews analyzed

This veterinary clinic enjoys exceptional loyalty with nearly all reviews being 5-star ratings. Customers consistently praise the compassionate, knowledgeable staff (particularly Dr. Johnson, Dr. Fuentes, and Dr. Bruno) and the in-house groomer Dena. Many clients have been coming for 20-30+ years. However, a small subset of reviews (about 5%) raise concerns about pricing transparency, occasional staff rudeness, and isolated incidents involving boarding/grooming quality or misdiagnosis. The owner responds professionally to nearly all reviews, including negative ones, demonstrating active engagement. The facility excels in bedside manner and medical care but could improve on pricing communication and consistency in ancillary services like boarding.

Cleanliness
4.8
Dog happiness
4.7
Staff
4.7
Facility
4.7
Communication
4.6
Safety
4.3
Drop-off / pickup
4.2
Value
3.5

People love

Exceptional staff kindness and compassion(85)Long-term loyalty and trust (10-30+ years)(45)Dr. Johnson - exceptional care and empathy(28)Dr. Fuentes - thorough and caring(22)Dena (groomer) - excellent grooming skills(15)No pressure upselling, transparent pricing(12)Treats exotic pets (reptiles, birds)(8)

Staff shoutouts

Dr. Johnson(35 mentions)Dr. Fuentes(25 mentions)Dr. Bruno(22 mentions)Dena(18 mentions)Dr. Reinold(12 mentions)Ashley(6 mentions)

Worth noting

Misdiagnosis leading to pet death

โ€œThis place was great when doctor Bruno and Reinhold worked here- different since. My dog started acting lethargic- took him in again to be told this time that he had a 15 inch tumor in his stomach. My dog passed two days later.โ€

Perceived price gouging/money-focused care

โ€œThe cost to cure her was $1100... The Doctor was not so kind. She make feel like she don't care about my pet.โ€

Boarding/grooming neglect causing pet trauma

โ€œMy beautiful Maltese dog was one giant matted here. She had more matt then than when she was rescued. She was traumatized.โ€

Staff rudeness during difficult times

โ€œWe just recently had to put our dog down which the staff was very kind except for one of their receptionist Lindsey. She is very rude and shouldn't be working front desk with that kind of attitude especially when we were asking a question.โ€

Pricing concerns and unexpected fees(8 mentions)

โ€œThe cost to cure her was $1100... it seems too much to me.โ€

Staff rudeness or unprofessional behavior(5 mentions)

โ€œFront desk lady was very ignorant and unprofessional would highly not recommend anyone to these peopleโ€

Boarding/grooming quality issues(3 mentions)

โ€œDO NOT take your dog there for grooming or boarding. If you love your dog, don't let what happen to my dog happen to yours.โ€

Communication delays or oversights(3 mentions)

โ€œAfter two weeks of receiving no word, I decided to call myself and was told that it was all ready but they could not give me an answer as to why I never received a call from them.โ€

Owner replies to 95% of reviewsAvg response: 1dprofessional tone98 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.4/ 5
Amenities1 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.98

Pricing

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