Ann's Quality Grooming & Boarding

Cat death (Lazlo) under care - multiple reviews describe healthy 5-year-old cat dying on 6/8/24 after routine lion cut

“On 6/8/24, a healthy 5-year-old cat deceased under this companies negligent care.”

Nails cut too short causing bleeding/pain

“Updating to one star, her nails were cut too short and several are bleeding.”

Physical injury to pets during grooming

“Cut up my dogs leg when getting groomed.”

Yelling and screaming at staff and customers

“I hear Ann yelling and cursing on the phone to someone. I mean F-bombs and all.”

Dirty/unkept facility conditions

“Upon inspection of the back area, it is apparent that the facilities are unkept, dangerous.”

Nail trimming issues - cut too short, quick exposed(6 mentions)

“Ann INTENTIONALLY cut through the quick on every single one of my pups nails.”

Pet injury during grooming(4 mentions)

“My cats paws were bleeding when I got home.”

Unprofessional staff behavior (yelling, cursing)(4 mentions)

“the staff were screaming at each other.”

Dirty facility(3 mentions)

“The facility is dirty and smells of smoke.”

Communication issues(2 mentions)

“I called several times, they never called me back.”