Sacramento facilities
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Arcade Creek Kennels

5441 Hackberry Ln, Sacramento, CA 95841

4.8
165 Google reviews
Outdoor yardMedication adminGrooming

Overview

Arcade Creek Kennels is a family-owned pet boarding and daycare facility in Sacramento, CA operating since 1968. They offer boarding for dogs, cats, rabbits, and other animals on a two-acre property with supervised playtime, grooming services, and medication administration. Rates are $40-45/night for dogs based on weight, $25/day for daycare, and $25/day for cat boarding.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLP, Bordetella, K9 Influenza Virus Vaccination (H3N2 and H3N8 Strains)

Policies & Details

Hours & Billing

Drop-off hours:By 3:30 p.m.
Pick-up hours:By 5:30 p.m.
Billing method:Per night

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount
Owner operated

What Reviews Say

165 reviews analyzed

Arcade Creek Kennels is highly regarded for its spacious play yards and inclusive policies, notably accepting unneutered dogs and large breeds like Cane Corsos. Customers frequently praise the 'family-like' atmosphere and the fact that dogs return home exhausted and happy. However, the facility struggles significantly with administrative responsiveness, with multiple potential clients reporting unreturned phone calls and emails.

Dog happiness
4.9
Value
4.9
Cleanliness
4.8
Staff
4.7
Facility
4.6
Drop-off / pickup
4.5
Safety
4.2
Communication
2.5

People love

Large play yards(12)Affordability(9)Acceptance of all breeds/intact dogs(3)

Staff shoutouts

Danielle(7 mentions)Sherry(3 mentions)Silver

Worth noting

Health issues post-stay (infection/injury)

“Got my dog back with a bad case of conjunctivitis, hair missing around her neck where her collar was, and some sort of skin infection.”

Alleged overcrowding

“I also learned that there was over 75 dogs being boarder there at the time but over the weekend there was over 145 dogs there.”

Unresponsive communication(5 mentions)

“Left a message or two about wanting to board my dog here for a week, never got a call back!”

Lost personal items

“My only issue with them is we’ve lost two of our dogs blankets here.”

At a Glance

Google rating
4.8/ 5
Review score
4.4/ 5
Amenities3 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$40–$45/night

Daycare

$25/day

Contact

Visit Website+1 916-331-5100Get directions to 5441 Hackberry Ln, Sacramento, CA 95841

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