Bark and Board

Fatal heat stroke incident

“My dog (Jack, English Bulldog, 11 years old) passed away... diagnosis is that he died of a heat stroke, he was overheated and already dead by the time he arrived.”

Physical abuse caught on camera

“Saw the video showing abuse to a dog!!!... showing one of the dogs being kicked several times.”

Medication and feeding neglect

“She is required to take crucial medication every 12 hours or she will have a seizure... she had a seizure in the car [after pickup].”

Unexplained injuries during stay

“he left with a cut going from his leg to side of his stomach area... they said the camera was too choppy to be able to find.”

Grooming delays and quality(12 mentions)

“there’s no reason why my dog should have been there for 6 hours to get groomed when he’s a tiny 7 lb dog!”

Dogs returned thirsty/soiled(5 mentions)

“he (and all his things!) is SOAKED in urine. Water ran brown from urine for 2 shampoos.”

Staff attitude and unprofessionalism(9 mentions)

“The young lady up front was not welcoming or accommodating at all. She asked if she could keep my change.”