Bark and Board

Unreported injuries/bites

“When I picked him up I was shocked to see his ear was split and still bleeding. They never said anything about it afterwards.”

Abuse allegations (historical/location-linked)

“After seeing the staff member kicking the dog in the face on the news, we wonder if this was more sinister than initially thought.”

Negligence in feeding protocols

“I prepared 42 bags of food... When I came to get her, there were 14 bags left in her bag. They fed her two times instead of three.”

Grooming quality(5 mentions)

“This full groom left my pup looking very mangy... they missed the mark with this one.”

High-energy dogs being kenneled(3 mentions)

“They were putting one of my 3 dogs in kennel instead of allowing him to play... said my dog has too much energy.”

Lack of cat-specific attention(2 mentions)

“Don’t board your cat here... unlike the dogs you will have no updates and there’s no cameras in the cat room.”