Bed Bath N Bonz

Unattended overnight boarding

“They did NOT disclose that they close up at night and leave all the animals unattended... 14 hours without a bathroom break.”

Hygiene/Neglect concerns

“When my husband picked him up they brought his dog bed out in a plastic bag. It was saturated with urine.”

Medical/Vaccination disputes

“two young girls, who barely look 18, were giving Bordetella vaccinations to my dogs. For real!?”

Grooming quality/consistency(6 mentions)

“The only thing groomed was his nails and top of head... Still not worth it. Supposed to have been bathed but still stinks.”

A-la-carte pricing/Hidden fees(5 mentions)

“Great place for your pets but was shocked to hear upon arrival that the pets get no outside time unless you pay for it.”

Communication/Phone responsiveness(4 mentions)

“You need to hire a receptionist and start answering your phone.”