Newark facilities
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Bellawood Kennels

2131 Pleasant Valley Rd, Newark, DE 19702

4.7
109 Google reviews
Staff overnightMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Bellawood Kennels is a family-owned pet boarding facility in Newark, Delaware offering dog and cat boarding with indoor/outdoor suites for dogs and apartment-style cattery for cats. They also provide professional grooming services and dog training, with a highly experienced trainer on staff. The facility requires current vaccinations and offers add-on services like medication administration, playtime, and grooming upgrades.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella, Distemper, Parvo, DHLPP, DAP2, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:8am-12pm
Pick-up hours:3pm-6pm
Billing method:Per night

Care & Play

Feeding policy:Owner provides food or house food available ($5/day)

Extras

Owner operated

What Reviews Say

103 reviews analyzed

Bellawood Kennels receives overwhelmingly positive reviews (92% are 5-star) with exceptional praise for their caring staff, clean facility, and skilled groomers (especially Farrah). The training services led by Erin receive notable recognition for transforming difficult cases. Two isolated negative reviews cite sanitation concerns and communication issues, but the vast majority describe the facility as a second home for their pets. The owner actively responds to reviews with a warm, personalized tone, demonstrating strong community engagement.

Dog happiness
5.0
Facility
4.8
Drop-off / pickup
4.8
Staff
4.5
Cleanliness
4.5
Value
4.5
Safety
4.3
Communication
4.0

People love

Exceptional staff kindness and care(45)Clean, professional facility(15)Great grooming services (especially Farrah)(25)Dog training services (Erin)(8)Patient with anxious/reactive dogs(12)Repeat customers/loyalty(20)

Staff shoutouts

Erin(18 mentions)Farrah(20 mentions)Casey(8 mentions)Jordyn(3 mentions)Izzy

Worth noting

Sanitation issues - flies and maggots reported

“They have flies and maggots inside the facility Around the pets and the food.”

Dog returned sick with diarrhea

“Dog had diarrhea for days and wasn't even wiped off. Had to come home and detox and bathe immediately.”

Communication responsiveness(3 mentions)

“they are not very responsive. Before boarding I tried to email a couple of times and I never received a response, I texted while she was there and also never received a response”

Staff not acknowledging pet

“The people working there didn't acknowledge my pet when I dropped him off or picked him up.”

Perceived pricing concerns

“Overpriced and slow. Quality has gone downhill considerably since when we started coming in.”

Owner replies to 28% of reviewsAvg response: 1dwarm tone35 repeat customers

Top Rated

4.7 stars from 109+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 109 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities6 of 14
Reviews109
Repeat customersNumber of reviews that mention returning or being a regular customer.35

Pricing

Boarding

$50/night

Contact

Visit Website+1 302-738-0864Get directions to 2131 Pleasant Valley Rd, Newark, DE 19702

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