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The Doggie Playhouse

Name: The Doggie Playhouse
Address: 18 Shea Way Suite 114, Newark, DE 19713, Newark, DE, 19713.0, US
Telephone: +1 302-456-3647
Rating: 4.8

18 Shea Way Suite 114, Newark, DE 19713

4.8

90 Google reviews

Overview

The Doggie Playhouse is a dog daycare center and pet boarding service located in Newark, DE with a 4.8 Google rating. The website content was not accessible due to a security verification page, preventing extraction of detailed facility information.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

90 reviews analyzed

The Doggie Playhouse is an exceptionally well-reviewed family-owned dog care facility with an overwhelmingly positive reputation. 89% of reviews are 5-star, with customers praising the caring staff, excellent communication (daily updates with photos), reasonable pricing, and the obvious joy their dogs experience. Many clients have been using the facility for 5-10+ years. Two isolated negative reviews exist - one regarding transparency about facility access and another about a payment dispute. The owner responds professionally to nearly all reviews, including negative ones, within 1 day. The only minor concern is one reviewer's complaint about not being able to see the main play areas, though this appears to be an isolated incident.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Communication

4.8

Value

4.7

Drop-off / pickup

4.7

Safety

4.6

Facility

4.5

People love

Staff genuinely cares about dogs(45)Dogs love attending - excited to go, tired when returning(38)Personalized, family-owned feel(25)Excellent communication and updates(18)Reasonable pricing(12)Long-term customer loyalty (years/10+ years)(15)

Staff shoutouts

Joe(28 mentions)Allison(12 mentions)Kelli(10 mentions)KaitlynDanielleStephLexi

Worth noting

Lack of transparency - customers not allowed to see main dog play areas, only a small screen from distance

“you are NOT allowed to walk in, smell or see with your own eyes the area where they keep the dogs. They kindly offer you to see a tiny screen that is located tens at least 10ft from where you are allowed to stand in a separate room”

Payment processing issue leading to customer dispute

“the credit card machine was not working... I called the next morning to pay gave my number and they told me that k you ...a few days later I get an invoice asking for pymnt I immediately emailed them and he said I have no record of pymnt”

Owner replies to 94% of reviewsAvg response: 1dprofessional tone42 repeat customers

Top Rated

4.8 stars from 90+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 90 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.7/ 5

Amenities0 of 14

Reviews90

Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website +1 302-456-3647 18 Shea Way Suite 114, Newark, DE 19713

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