Newark facilities
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Camp Bow Wow Delaware North

camp bow wow

301 Ruthar Dr, Newark, DE 19711

4.8
1032 Google reviews
Live webcamStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingOnline booking

Overview

Camp Bow Wow Delaware North is a premier dog daycare and boarding facility in Newark, DE offering dog daycare, overnight boarding, grooming, training, and enrichment services. They feature live webcams for pet parents to monitor their dogs, spacious indoor/outdoor play areas, and require all dogs to pass a Camper Interview and be current on vaccinations including Rabies, Distemper, Bordetella, and Canine Influenza.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza, DHPP

Policies & Details

Hours & Billing

Drop-off hours:6:00 AM - 7:45 PM
Pick-up hours:6:00 AM - 7:45 PM
Late pick-up fee:$15 if picked up after 11am for daycare

Cancellation & Deposits

Cancellation penalty:Same-day cancellation $40 charge for grooming; 10am day before for training refunds
Holiday surcharge โ€” $5/dog/night plus 2-night minimum

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 7 months of age
Temperament test fee:Free (Interview Day is complimentary)

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” 10% discount for 10+ consecutive nights
Senior dog accommodations

What Reviews Say

700 reviews analyzed

Camp Bow Wow Delaware North is overwhelmingly beloved by customers, with approximately 93% of reviews being 5-star ratings. The facility excels in staff friendliness, cleanliness, and providing a fun environment where dogs genuinely love attending. The webcam feature and personalized staff attention (knowing dogs by name) are frequently praised. However, there are serious red flags including 3-4 allegations of physical abuse by staff, multiple reports of dogs contracting kennel cough/fleas at the facility, and some communication failures regarding dog incidents. Pricing is considered slightly high by some but generally accepted as worth it. The owner is highly engaged, responding to nearly all reviews within 1-2 days with professional, warm responses. Long-term customers (many for 5+ years) are common, and the Home Buddies in-home service is also highly rated.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.7
Communication
4.7
Drop-off / pickup
4.5
Safety
4.3
Value
3.8

People love

Staff genuinely loves dogs and treats them like family(180)Dogs are excited to go and come home tired/happy(150)Clean facility(85)Webcam/streaming cameras for monitoring(75)Staff knows dogs by name(60)Flexible hours (6am opening)(40)Grooming services excellent(55)Training services (Dalton mentioned frequently)(40)Home Buddies in-home pet sitting service(45)Good for anxious/special needs dogs(30)

Staff shoutouts

Michelle(18 mentions)Catherine(12 mentions)Dalton(10 mentions)Candace(5 mentions)Kyla(5 mentions)Claire(5 mentions)Kristen(5 mentions)Abby(4 mentions)Lori(4 mentions)Joan(4 mentions)

Worth noting

Alleged physical abuse of dogs by staff (kicking, hitting, dragging by collar, spraying in face)

โ€œI have video of Marisol spraying our dogs in the face and shoving our dog white huskyโ€

Dogs contracting kennel cough/fleas at facility

โ€œMy doggo got de fleas afta comin to yo dog houseโ€

Injuries to dogs during stays, $500 vet bills

โ€œMany injuries over the last 4 years, the last time cost us $500โ€

Former employee allegations of abuse and poor management

โ€œAs a former worker, I personally have witnessed the owner kicking, hitting and yelling at dogsโ€

Dogs left in cabins for extended periods without owner notification

โ€œThey had left her alone in a cabin for 4hours without telling meโ€

Poor communication about sick dogs at facility

โ€œThey should of been notified when they should of been notifiedโ€

Value/Pricing concerns(15 mentions)

โ€œA little pricey but you get what you pay for so it's 100% worth it!โ€

Interview/assessment process frustrating(5 mentions)

โ€œThey have the worst assessment process that is a complete waste of timeโ€

Grooming quality inconsistent(4 mentions)

โ€œThey needed to shave her down anyways because she was matted when we know she did not have severe mattingโ€

Staff coldness over time (some reviews)(3 mentions)

โ€œThe staff at the front desk have become much colder than in the pastโ€

Owner replies to 98% of reviewsAvg response: 1dprofessional tone185 repeat customers

Top Rated

4.8 stars from 1032+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 1032 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities8 of 14
Reviews1,032
Repeat customersNumber of reviews that mention returning or being a regular customer.185

Pricing

Boarding

$63โ€“$68/night

Daycare

$25โ€“$39/day

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