Knoxville facilities
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Bell's Pet Resort

4508 Harrell Ln, Knoxville, TN 37938

4.7
78 Google reviews
Outdoor yard

Overview

Bell's Pet Resort is a family-owned boarding facility in Knoxville, TN operating since 1988. They offer overnight boarding for dogs ($32/night) and cats ($17/night) with indoor/outdoor runs and one acre of yard space. Required vaccines include Rabies, Bordetella, DHPP, and Canine Influenza for dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Bordetella (every 6 months), DAPPV or DHLPP, Canine Influenza, FVRCP, FeLV

Policies & Details

Hours & Billing

Drop-off hours:8am-11am
Pick-up hours:3pm-6pm

Care & Play

Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — $7 per night per dog for dogs, $5 per night per pet for cats
Owner operated

What Reviews Say

77 reviews analyzed

Bell's Pet Resort enjoys overwhelmingly positive reviews with 68 of 77 reviews being 5-star. Customers consistently praise the caring staff who treat pets like family, with many clients remaining loyal for 15-30+ years. The facility is described as clean and well-maintained, offering fair prices with multiple pet discounts. Minor complaints are rare (3 negative reviews) and relate to communication issues and perceived professionalism. The owner actively responds to all reviews, demonstrating strong engagement.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
4.5
Facility
4.5
Value
4.5
Drop-off / pickup
4.5
Communication
4.0

People love

Staff treats pets like family(15)Long-term customer loyalty (15-30+ years)(8)Clean facility(3)Dogs excited to go/hesitant to leave(5)Fair pricing with discounts(2)Photo updates while awayCares for various animals including rabbits

Staff shoutouts

Alice(6 mentions)John(3 mentions)Nancy(2 mentions)Shelly

Worth noting

Communication/phone responsiveness

“Couldn't get anyone to answer”

Unprofessionalism

“Very unprofessional”

Owner replies to 100% of reviewsAvg response: 1dprofessional tone18 repeat customers

Top Rated

4.7 stars from 78+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 78 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.6/ 5
Amenities1 of 14
Reviews78
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$32/night

Contact

Visit Website+1 865-922-7748Get directions to 4508 Harrell Ln, Knoxville, TN 37938

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