Bentley's Ruff House Pet Boarding and Daycare

Medical injury/Lack of supervision

“My dog had a bloody eye and had to take him to the vet and costed me 400 dollars”

Hygiene/Sanitation concerns

“She asked why he was wet and was told that it could be anything, maybe other dogs pee?”

Communication blackout/Blocking calls

“They block your calls immediately as if their number is out of service, so that they don't have to talk to you for any reason.”

Restrictive/Confusing Hours(5 mentions)

“The drop of and pick up times are extremely and ridiculously limited.”

Unprofessional/Rude Management(6 mentions)

“The owner showed zero sympathy on our phone call and continued to use my first name while talking over me.”

Dogs returning smelling of urine(2 mentions)

“My husband picked him up after his stay and said he smelled overwhelming of urine.”