New York facilities
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Biscuits & Bath - Tribeca

73 Hudson St, New York, NY 10013

4.3
56 Google reviews
Live webcamStaff overnightAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Biscuits & Bath - Tribeca is a premium full-service dog care facility in Manhattan offering daycare, overnight boarding, grooming, training, and on-site veterinary care. With over 30 years of experience and 18 Manhattan locations, they provide 24/7 supervision, membership plans starting at $20/month, and specialized programs including the Have a Great Dog training program and Longevity Plan for proactive health management.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, Leptospirosis, Canine Influenza, Lyme

Policies & Details

Hours & Billing

Billing method:Per 24h

Cancellation & Deposits

Cancellation penalty:Full refund for daycare; refund for lapses in overnight care

Care & Play

Group play
Daily updates — Free
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 8 months for daycare

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off packages and most services for additional dogs
Senior dog accommodations

What Reviews Say

56 reviews analyzed

Biscuits & Bath Tribeca is overwhelmingly beloved by customers, with 87% of reviews giving 5 stars. The staff receives exceptional praise for genuine love of dogs, quality grooming (especially Romelia), and excellent communication with photo updates. A few concerning issues emerge: one complaint about a dirty facility, one about overcrowding in daycare contradicting promised small groups, and two about billing discrepancies. The owner responds professionally to about half of reviews. The main trade-off is premium pricing in Tribeca, but most feel the care justifies the cost. Long-term loyalty is evident with many customers citing 4-10 years of service.

Staff
4.8
Dog happiness
4.7
Cleanliness
4.5
Communication
4.5
Safety
4.3
Facility
4.3
Drop-off / pickup
4.2
Value
3.5

People love

Exceptional staff care and dedication(15)Quality grooming services(12)Dog loves attending/daycare(10)Great communication and updates(8)Staff treat dogs like family(7)

Staff shoutouts

Jodi(3 mentions)Romelia(4 mentions)Lecy(3 mentions)Jane(2 mentions)MichaelAmberAbiyana

Worth noting

Facility cleanliness concerns - dirty facility according to one review

“The facility is dirty and the staff don't care.”

Overcrowding in daycare - dog placed with 30+ dogs contrary to promised small group

“she was put in the back room with at least 30 dogs of all sizes, who immediately swarmed all over her.”

Billing discrepancies - overcharging and hidden fees

“They forgot to groom our Shih Tzu once (but didn't forget to charge for it)... I have found discrepancies - one which resulted in over $200 refund.”

Grooming results not matching requests(2 mentions)

“Disappointed that this location also failed to groom my dog the way I requested... Uneven brows, square lines and not rounded, pointy snout, and definitely not a teddy bear cut.”

Pricing/billing issues(2 mentions)

“They forgot to groom our Shih Tzu once (but didn't forget to charge for it)... Imagine my surprise when I was charged for the pick up and drop off as well as the item they said would be free!”

Communication/responsiveness failures(2 mentions)

“They never got back to me”

Owner replies to 48% of reviewsprofessional tone18 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
4.4/ 5
Amenities9 of 14
Reviews56
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$132–$260/night

Contact

Visit Website+1 646-786-0975Get directions to 73 Hudson St, New York, NY 10013

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