Harlem Doggie Day Spa

Dog burned by dryer - lost fur, required antibiotics and vet visit

“she was BURNED by a circular object (likely the dryer) so deeply that she lost all of her fur, had to be on antibiotics and a vet visit”

Dog bit/incident claim leading to service refusal

“they told me he bit the groomer. They didn't know what happened but all the receptionist knew was that she looked in and saw he was upset and he walked out”

Aggressive/unprofessional staff behavior toward customer

“The groomer came out super aggressive towards me regarding my dog and his behavior”

Dog traumatized or fearful after grooming

“She hates it there and she is a dog who never hates anything. Last time I was there it took 4 hours, they put rubberbands in her hair”

Pricing transparency - hidden fees or unclear costs(8 mentions)

“price not clear prior to arrival / cut not worth the 130.00”

Long wait times or scheduling issues(6 mentions)

“at 2:50pm I tried contacting the spa nobody answered... I waited 4 hours”

Communication gaps during service(4 mentions)

“I do feel like some parts were not blended & a bit choppy as well. His ears did not appear to be cleaned”

Service refusal for difficult dogs(3 mentions)

“they kicked me out threading calling the police... they claimed knots all over the place”