Puppy Loft

Grooming injury and lack of disclosure

“they clipped his ear... No one called us to tell this his happened and they even charged us 120 for his grooming even though he looked like he was drenched in blood”

Health monitoring failure during boarding

“dog contracted kennel cough... something is clearly wrong with our dog coughing his lungs out but nobody noticed.”

Grooming - Shaving/Short cuts(3 mentions)

“they basically shaved my dog and hurt him... cut so close to the skin, his skin was red.”

Staff/Owner Rudeness(4 mentions)

“the new owner is rude and very disrespectful toward customers and employees.”