Happy Dogs

Physical redirection/Handling techniques

“The attendants would hit and pinch them... causing the dogs to cower.”

Severe injuries/Bites

“My dog has been bitten three times... the latest causing her ear to be split in half down the middle and requiring stitches.”

Lack of size separation

“One of the major cons we were concerned with was that large dogs and small dogs are not separated.”

Grooming Quality(7 mentions)

“Got a ridiculous choppy uneven haircut dog wasn’t even given a bath.”

Rough play/Lack of intervention(6 mentions)

“A much larger doodle was fully on top of Romeo, dragging him... The staff once again did not intervene at all.”

Billing/Overcharging(8 mentions)

“Was charged full price and plus was overcharged for unidentified charges.”