Lexington facilities
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Bluegrass Pet Chalet

5287 Parkers Mill Rd, Lexington, KY 40513

5.0
34 Google reviews
Outdoor yardMedication adminGroomingClimate controlledOnline booking

Overview

Bluegrass Pet Chalet is a family-owned pet boarding and daycare facility in Lexington, KY with 31+ years of experience. Located on a 12-acre private campus, they offer dog and cat boarding, daycare, and newly added grooming services. Accommodations include standard kennels with outdoor runs and luxury pet villas with TV and raised beds.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, FVRCP, Canine Influenza (recommended), Leptospirosis (recommended)

Policies & Details

Hours & Billing

Drop-off hours:8:00 AM - 12:00 PM, 3:00 PM - 6:00 PM
Pick-up hours:8:00 AM - 12:00 PM, 3:00 PM - 6:00 PM
Late pick-up fee:Additional day's charge for afternoon check-outs

Cancellation & Deposits

Cancellation penalty:Deposit credited to account for future stay
Deposit required — One night's stay (deposit required at booking)

Care & Play

Solo play
Comfort items allowed
Feeding policy:Owner provides food, house food available for additional fee

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

34 reviews analyzed

Bluegrass Pet Chalet receives overwhelmingly positive reviews with 33 of 34 reviews giving 5 stars. Customers consistently praise the spotlessly clean facilities, exceptionally friendly and professional staff, and excellent communication including daily photo updates. The facility is noted for offering individual playtime for safety, reasonable pricing, and accommodating services including grooming. Multiple reviewers mention returning as repeat customers and highly recommending the facility to friends and family. No red flags or recurring complaints were identified.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
4.7
Drop-off / pickup
4.7

People love

Clean facilities(14)Friendly professional staff(20)Photo updates and communication(11)Individual playtime/attention(6)Reasonable pricing(2)

Staff shoutouts

Tom(2 mentions)JohnJafetDakota

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities5 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Contact facility for pricing

Contact

Visit Website+1 859-255-3130Get directions to 5287 Parkers Mill Rd, Lexington, KY 40513

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