Dallas facilities
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Boarding Bungalow

4833 Frankford Rd, Dallas, TX 75287

4.0
46 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Boarding Bungalow is a boutique dog boarding, daycare, and training facility in Dallas, TX offering private suites, small group play, grooming, and AKC Canine Good Citizen certified training programs. They have no breed restrictions, accept puppies after vaccinations, and provide medication administration at no extra charge. The facility features outdoor play areas with splash pool, various room sizes for different dog weights, and a 50% non-refundable deposit required for reservations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP (Distemper Parvo), Bordetella / Canine Cough

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:5 days notice
Cancellation penalty:75% of deposit forfeited if cancelled with less than 5 days notice
Deposit required — 50% of estimated stay (non-refundable)
Holiday surcharge

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount — 2 dogs in same suite available at additional rate
Senior dog accommodations

What Reviews Say

44 reviews analyzed

Boarding Bungalow enjoys high loyalty from long-term clients who praise the personalized care and the happiness of their dogs. However, recent reviews indicate a period of instability due to ownership changes and staff turnover, leading to some defensive interactions between management and reviewers. While the facility is generally regarded as clean and safe, there are significant concerns regarding pricing transparency and a past failure to communicate a pet injury.

Dog happiness
4.8
Cleanliness
4.5
Staff
4.2
Drop-off / pickup
4.0
Facility
3.8
Value
3.5
Safety
3.2
Communication
3.0

People love

Long-term loyalty(6)Personalized attention(4)

Staff shoutouts

Kimberly(4 mentions)MichaelJadeKylee(2 mentions)

Worth noting

Failure to notify owner of dog injury/bite incident

“I was disappointed that when my dog was bitten by another dog, Boarding Bungalow did not call to inform me.”

Internal management conflict/staff turnover affecting reputation

“disappointed to hear they have laid off the staff and hired a new manager with a questionable record.”

Hidden fees and pricing transparency(3 mentions)

“Added warranty fee + 1/2 day boarding fee but they will still quote you the base price of $25.”

Owner attitude/Refund policy(2 mentions)

“She refused to give me back my money which is why I'm giving them only one star.”

Owner replies to 100% of reviewsdefensive tone9 repeat customers

At a Glance

Google rating
4.0/ 5
Review score
3.9/ 5
Amenities13 of 14
Reviews46
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$45–$85/night

Daycare

$26–$46/day

Contact

Visit Website+1 972-931-7387Get directions to 4833 Frankford Rd, Dallas, TX 75287

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