Boomer's Beach Doggie Daycare & Boarding

Short-notice reservation cancellation

“Recently, they cancelled my reservation just 48 hours before I was set to leave town, leaving me scrambling to find care for my dog.”

Refusal to refund unused package credit

“They refused to refund money I spent on remaining package.”

Late-notice reevaluation requirement and delayed communication about alleged behavior

“Now, just days before another trip, they’ve told me my dog needs to be “reevaluated” because he jumped on an employee—something that supposedly happened months ago and I was never informed about.”

Repeated boarding-date cancellation

“They cancelled my boarding date twice. Last one day before I was to leave out of state.”

Boarding reservations cancelled or disrupted(2 mentions)

“Recently, they cancelled my reservation just 48 hours before I was set to leave town, leaving me scrambling to find care for my dog.”

Refund and package-credit concerns(2 mentions)

“They refused to refund money I spent on remaining package.”

Perceived unprofessional treatment(2 mentions)

“I was treated less than professional.”