Dogtopia of Geneva

Wrong dog given to customer - dangerous mix-up where customer received wrong vizsla

“On the way there, my wife noticed that she had a male vizsla in our car! They gave us the wrong dog! My wife turned the car around and called them and they just said "oops we must have given you the other vizsla".”

Puppy isolated/crated during playtime instead of proper socialization

“They put her in a crate half the time while the other dogs were playing. That's what I'm paying for???”

Vaccination record mix-up causing ruined trip

“WHY DID THEY APPROVE HER?!? A trip ruined thanks to their carelessness and unprofessionalism.”

Puppies with high energy not well handled(2 mentions)

“If your dog is lethargic and just lays in a corner I'm sure they'll be fine at 'Dogtopia', but if your dog likes to play and has some energy, shop around and avoid this place.”

Grooming service quality inconsistency(2 mentions)

“The first 2 times that I took my Havanese puppy to take a spa package they did an excellent job, the third time they lowered the quality of the service.”

Staff complaints about high-energy dogs(2 mentions)

“I get 'your dog has a lot of energy', 'he had the zoomies in the room with the other dogs', 'is your dog trained?'.”