Boulevard Animal Hospital

Misdiagnosis leading to delayed treatment

“My dog had a bladder stone. Boulevard said they pushed the stone and then released my dog. Later that night he started crying louder than he ever has in his life. We readmitted him at another vet where they were able to take better care and told us if we hadn't done surgery he wouldn't have made it another day.”

Unauthorized medical procedures/vaccinations

“The vet did not notify us that they would give our dog shots we didn't ask for while at daycare. We were not notified until pickup from daycare that our dog had been given injections.”

Traumatic euthanasia experience

“Instead of the peaceful euthanasia that I was begging for. She was in congestive heart failure and they kept her in an oxygen chamber to help her breathe for an hour and half.”

Flea/tick collar removal without replacement or notification

“While they were bathing him they took off his flea and tick collar... Why was taken off, and why no one put it back, and why no one told us is beyond me.”

High pricing(8 mentions)

“It is a bit pricey, but the folks at this location truly care and work hard to ensure your pet is fully taken care of.”

Communication issues/poor bedside manner(5 mentions)

“She was rude, condescending, and very impersonal. She performed a very undetailed exam of my cat and his paw then proceeded to instruct me as to what she was going to do.”

Overcharging/upselling(4 mentions)

“They are ripping people off, over vaccinating, over charging and lying to people about it.”

Wait times(3 mentions)

“Wait times after signing in can be a while.”