Sterling facilities
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Bow-Wow Barn, LLC

264 E Chestnut St, Sterling, CO 80751

4.9
453 Google reviewsGoogle Verified
Outdoor yardPool / water playMedication adminGrooming

Overview

Bow-Wow Barn is a premier dog daycare, boarding, and grooming facility in Northeastern Colorado offering overnight boarding (includes full day of daycare), dog daycare with outdoor play area including swimming hole, and grooming services. They require Rabies, Distemper/Parvo, and Bordatella vaccinations. Daycare pricing is $30/day or packages with multi-day discounts; boarding ranges from $50-136/night depending on number of dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordatella

Policies & Details

Hours & Billing

Checkout time:Noon
Late pick-up fee:$30
Billing method:Per night

Cancellation & Deposits

Holiday surcharge β€” $10

Care & Play

Group play
Comfort items allowed
Feeding policy:Please have each pup's food bagged individually for each meal.

Extras

Multi-dog discount β€” 10% off second dog (10-day package)

What Reviews Say

451 reviews analyzed

Bow-Wow Barn in Sterling, Colorado is a highly rated dog boarding, daycare, and grooming facility with overwhelmingly positive reviews from customers. The facility receives consistent praise for its friendly and caring staff, excellent grooming services (often highlighting specific groomers like Autumn, Liz, and Lucene), and the happiness and well-being of the dogs. A standout feature is the provision of 'report cards' and pictures during boarding stays, which reassures pet parents. Many customers note that their dogs are excited to arrive and come home tired and happy. The facility is described as clean, reasonably priced, and accommodating of special needs or anxious dogs. While the vast majority of experiences are positive, a few isolated complaints mention issues such as restricted play for unneutered dogs, customer service disputes over vaccination records, and an allegation of disability discrimination. These are exceptions in an otherwise highly praised business. Overall, Bow-Wow Barn is considered a trusted and beloved choice for pet care in the community, with strong repeat customer loyalty.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
5.0
Drop-off / pickup
5.0

People love

Excellent grooming services(110)Friendly and caring staff(97)Happy and well-cared-for dogs(85)Report cards and photos during stay(44)Clean facility(30)Reasonable pricing(24)Good socialization for dogs(31)Convenient location and services(18)Accommodating to special needs(10)Good value for money(15)

Staff shoutouts

Autumn(6 mentions)Lucy(4 mentions)Jamie(6 mentions)Liz(2 mentions)Lucene(3 mentions)ClarissaErikaKaylaCaitlin

Worth noting

Unneutered puppy not allowed to play with other dogs, leading to isolation and potential neglect

β€œWhen I picked him up, I was told he was not allowed to play with other dogs because he is not neutered. ... I feel like he was just tossed in a cage and left. Not likely to use them again.”

Customer service dispute over vaccination records, resulting in denial of service and poor experience

β€œAbsolutely the worst customer service I've ever experienced. Their not even worth the effort to speak about. Awful!!!!!”

Refusal of service allegedly due to disability for a service dog

β€œSmall Minded People I tried to get an appointment for my Service Dog but the Owner Jamie B Refused Service to me because I'm a Person with Disabilities”

Lack of communication leading to no service

β€œNever took my dog, lack of communication.”

Isolation or restricted play for unneutered dogs

β€œWhen I picked him up, I was told he was not allowed to play with other dogs because he is not neutered.”

Poor customer service or communication

β€œAbsolutely the worst customer service I've ever experienced.”

Owner replies to 75% of reviewsAvg response: 7dprofessional tone75 repeat customers

State Licensed

Colorado PACFA Registry

Registered with Colorado Dept. of Agriculture
Licensed for: pet boarding and/or training
License valid through Mar 2027

Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.

Top Rated

4.9 stars from 453+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 453 reviews.

At a Glance

Google rating
4.9/ 5
Review score
5.0/ 5
Amenities4 of 14
Reviews453
Repeat customersNumber of reviews that mention returning or being a regular customer.75

Pricing

Boarding

$50–$136/night

Daycare

$30/day

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