Broadmoor East Boarding & Grooming

Grooming appointments accepted despite later inability to provide service

“This was extremely unprofessional on their part . If they couldn’t take new clients , they should not have, but did.”

Reliability concern

“These people are undependable”

Conflict and poor communication regarding grooming results

“the front office. Having dealt with them for about 3 years, when they dog isn't clipped the way you want, they refuse to talk”

Staff interaction concern

“Rude.”

Grooming service availability and discontinuation(3 mentions)

“After waiting a month I get a call that they are no longer offering grooming services here anymore.”

Limited boarding availability(2 mentions)

“They fill up quick so get in as soon as you know dates!”

Daycare expectations and lack of socialization(2 mentions)

“I called and asked if they had daycare and was told yes. I then asked if that means they get to play with other dogs. She said , no, we don't socialize dogs......I hate to burst your bubble, but that isn't daycare then. That's boarding.”

Grooming communication and dissatisfaction(2 mentions)

“when the dog isn't clipped the way you want, they refuse to talk”