Brooklyn facilities
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Brooklyn Bark

195 Montague St, Brooklyn, NY 11201

4.7
53 Google reviews
Cage-freeStaff overnightAccepts puppiesReactive breeds OKMedication adminOvernight potty breaksOnline booking

Overview

Brooklyn Bark is an award-winning pet care company in Brooklyn, NY offering dog walking, daycare, overnight boarding/sleepovers, and pet sitting services. They provide cage-free, home-environment boarding with staff staying overnight, GPS-tracked walks, and real-time photo updates. Their team of fewer than 40 care associates is Pet CPR/First Aid certified and can administer medication.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies

Policies & Details

Hours & Billing

Checkout time:10am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:$11.25 last minute booking fee if within 24 hours
Holiday surcharge — $16.50/day

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 50% off base price for each additional dog
Senior dog accommodations
Owner operated

What Reviews Say

53 reviews analyzed

Brooklyn Bark enjoys overwhelmingly positive reviews (45 of 53 are 5-star) with exceptional praise for their caring staff, reliable service, and convenient app. Long-term loyalty is evident, with many clients using them for years. However, 3 negative reviews highlight communication breakdowns and one serious privacy incident that wasn't fully resolved. The owner responds warmly to nearly all reviews, typically within a day.

Dog happiness
4.9
Cleanliness
4.8
Staff
4.7
Facility
4.7
Drop-off / pickup
4.5
Safety
4.2
Value
4.2
Communication
3.8

People love

Exceptional staff care and compassion(15)Reliability and consistency(12)Great app/technology(8)Patient with nervous/difficult dogs(5)

Staff shoutouts

Rachel(6 mentions)Matt(3 mentions)James(3 mentions)Emily(2 mentions)BrookeChelseaTheoMichaelGioJoelKarmenifeHelen

Worth noting

Privacy invasion - walker entered bathroom, unclear intentions, no notification of 5+ hour delay

“He showed up 5+ hours late, with zero notification... I saw him walk into my apartment and immediately head to the back of the apartment into my bathroom, which was clearly not at all where my dog was”

Communication failures leading to lost customers

“Never got back to me... I sent an email the following Wednesday asking for a status...got no response”

Communication/responsiveness issues(3 mentions)

“Never got back to me... I sent an email the following Wednesday asking for a status...got no response”

Staff training concerns

“They sent someone they had just hired, with apparently zero or insufficient training, to my house”

Owner replies to 81% of reviewsAvg response: 1dwarm tone18 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.5/ 5
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$150.25–$167.95/night

Daycare

$179.95–$299.95/day

Contact

Visit Website+1 347-850-4982Get directions to 195 Montague St, Brooklyn, NY 11201

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