Brooklyn Paw House

Injuries during grooming (nicks/cuts)

“dog started coming home with small cuts at first until one time he came home and his foot was bleeding non stop.”

Poor handling of cats

“she slung her carrier over her head basically manhandling her... mentioned it’d be easier to declaw her.”

Strict/Aggressive late pickup and cancellation policies(6 mentions)

“They called me 14 minutes later harassing me that they are going to charge me extra money for being late.”

Inconsistent grooming results/not following instructions(5 mentions)

“his body was cut much shorter than requested, and the grooming looked choppy.”

Wait times and scheduling issues(4 mentions)

“I had to wait more than 40 minutes past the pick-up appointment time.”